Quality Care Managers
Quality Care Managers are responsible for the development of clinical organizational systems to ensure quality care across clinic locations in each state. The Quality Care Manager Team is overseen by the Director of Clinical Services. The QCM team creates and helps to implement BCBA protocols and measures to maintain quality control and quality care. QCMs develop, deliver, revise and track job-specific training for Board Certified Behavior Analysts and ABA Therapists/RBTs. Additionally, the QCMs are responsible for BCBA evaluations, training, clinical oversight, and supervision of BCBAs. To learn more about our BCBAs, please click here.
BROOKE M.
Director of Clinic Services
Oversees Quality Care Manager Team
Brooke is responsible for the development, implementation, and oversight of clinical organizational systems to ensure quality care across all Connec-to-Talk clinic locations.
Brooke received her Bachelor of Arts in Speech, Language, and Hearing Sciences from the University of Connecticut, where she was an undergraduate research assistant. She went on to pursue a Masters’s degree at the Sage Colleges in Troy, NY where she received a Master of Science in Applied Behavior Analysis and Autism Spectrum Disorders. Brooke has been working with individuals on the autism spectrum since 2008 and has worked in a variety of clinical settings including schools, residential group homes, in-home, and clinic-based settings. Brooke joined Connec-to-Talk in July of 2020.
SHANE T.
Quality Care Manager, Connecticut
Shane is a Board Certified Behavior Analyst (BCBA) who has worked in the human services field since 2010. After earning a Bachelor of Arts in Psychology from the State University of New York at New Paltz, Shane went on to earn a Master’s of Professional Studies in Applied Behavior Analysis from Manhattanville College in 2020. Shane started a career in human services working as a direct care and respite worker, then a special education classroom aide and teacher’s assistant, special education paraprofessional, and an RBT. During this time, they became passionate about ABA therapy and continuing to grow and provide services within this amazing community. Shane joined Connec-to-Talk in 2021.
LAUREN M.
Quality Care Manager, Maryland & South Carolina
Lauren received her Bachelor’s of Science degree in Psychology from College of Charleston in 2009. Upon graduating, she began implementing direct care ABA services. She became a Board Certified Assistant Behavior Analyst in 2012 and started working as an ABA Consultant supervising ABA programs and staff. She completed her Master’s in Education with Foundations in Behavior Analysis and became a BCBA in 2017. Lauren has experience in home, school, and clinic environments with children on and off the Autism spectrum ages 18 months to 18 years old. She joined Connec-to-Talk in 2021 and loves bringing all that Connec-to-Talk has to offer to Maryland & South Carolina!