The Schedulers

The Scheduling team creates and monitors our therapists’ and clients’ schedules to ensure productivity, efficiency, and customer satisfaction. Following the creation of the ABA schedules, the schedulers will be in direct communication with the families for all updates and needs related to scheduling. The schedulers cross reference your family’s availability with the clinical recommendations from your BCBA to ensure the best possible schedule for your child. To learn more about our BCBAs at Connec-to-Talk, please click here.

NATALIA F.

With over 5 years of experience in scheduling, Natalia brings a wealth of expertise to her role. She honed her skills across various departments while at Hartford Healthcare, where she last served as a Team Coordinator before embracing the challenge of remote scheduling at Connec-To-Talk. Natalia finds fulfillment in optimizing operations to support ABA therapy, and is passionate about creating and ensuring efficient schedules.

SHANNON S.

Shannon graduated from college with a degree in Kinesiology and initially pursued a career as a Physical Education teacher. Shannon began working evenings with Connec-to-Talk in 2020. In 2022, she transitioned to a full-time role with the company and took on the position of Clinical Coordinator for the Wilton clinic. She held this position for over a year and enjoyed the diverse responsibilities it entailed. In January 2024, Shannon transitioned to a full-time scheduler, loving the opportunity to help families and staff in this capacity.

MELISSA W.

Melissa has a 13-year background in Applied Behavior Analysis (ABA). In 2022, she accepted a Senior ABA position at the Mount Pleasant Clinic. Shortly thereafter, Melissa was offered the Clinical Coordinator role. While she loved being the Clinical Coordinator, she later transitioned into the scheduling position after being offered the opportunity. Melissa is grateful she still gets to interact with the CTT families and staff in this capacity.